A Worthy Definition of Excellence

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In the foreword to the academic summary, Organizational Resilience, BSI Group CEO Howard Kerr states the following: Striving for excellence requires business leaders to challenge complacency, promote vigilance and embrace the need for continual improvement.” 

Excellence = 

  • Challenging Complacency – scanning the organization for those areas where the system is settling for second-rate work or results.
  • Promoting Vigilance – being on the lookout – inside and outside of the system – for coming changes and disruption and communicating openly. 
  • Continual Improvement – consistently seeking ways to improve structures, systems and performance. 

Sounds about right. 

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Published by JC Hurtado-Prater | Leadership Professor + Consultant

JC Hurtado-Prater serves as Assistant Dean and Associate Professor of Leadership at the Fermanian School of Business at Point Loma Nazarene University where he oversees the graduate business and leadership programs. In addition, through his company, Bluestone Consulting, LLC, JC serves as a leadership consultant for executives and teams at global organizations such as Johnson + Johnson, Cisco, Visa, U.S. Navy, U.S. Department of Interior, U.S. Centers for Disease Control, Harbor Freight, Park Hyatt and more. A veteran of the United States Army, JC earned a BA from UCLA, MBA through Saint Joseph’s College and is currently completing his doctorate in business administration through Indiana Wesleyan University. Passionate about community service in San Diego, JC serves on several local boards for organizations such as UC San Diego, South Bay Community Services, Thrivent Financial Southwest Region and Southwestern College Foundation. JC resides in the 4S Ranch area of San Diego, CA. In his free time, JC enjoys reading, working out and kayaking the California coast.

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