In my last post, I discussed Dr. Edgar Schein’s 3 Levels of Relationship between leaders/managers and employees/clients.
We discussed the Level 2 Relationship is the sweet spot.
The question I want to answer today is this: How do you move from a Level 1 Relationship (Distance) to a Level 2 Relationship (Helping)?
The answer is easy. The action potentially a little more complicated.
How do you move from a Level 1 to a Level 2 Relationship? Share something revealing/personal about yourself in seeking to help others move towards a Level 2 Relationship.
Most professional relationships begins at the Level 1 stage with both parties working overtime to keep their cards close, to maintain that distance. One party – hopefully you – has to show courage in being authentic and transparent about something (anything) that will help to break down the barrier.
This is especially true in working to create a trusting culture. Someone – preferably the leader – must lead the way in sharing something personal about themselves in order to move the team or organization towards a mindset of Level 2 (Helping) Relationship. Because all human beings are flawed in some way and work hard to hide those flaws from others, personal walls crumble when someone has the courage to share personally about themselves.
Be authentic. Be transparent.